Case Studies
These case studies profile how physicians, hospitals, and accountable care organizations (ACOs) have successfully adopted healthcare technologies to meet their unique needs.
Care360 Electronic Health Records (EHR)
Mackie Snebold, DO, Solo Practitioner
Mackie Snebold, DO, is a solo family practice physician in the small town of Johnsburg, Illinois. She’s been in practice for more than 20 years, seeing between 15 and 18 patients a day – the majority of whom are on Medicare. Though Dr. Snebold’s practice is small with just four employees, she was still struggling with inefficiencies and wanted to search for an electronic medical record solution that was cost-effective and easy to implement. Read more.
Shobha Iyengar, MD, Solo Practitioner
Shobha Iyengar, MD, is an internal medicine solo practitioner in Belvidere, Illinois. She treats about 16 patients a day, 40 percent of which are Medicare patients. Her office began using Care360 Electronic Health Records in March 2010, and found the transition to an EHR relatively simple, since the practice was already using Care360 Labs & Meds and ePrescribing on the Care360 platform. Read more.
Johnathan Hetzel, MD, Solo Practitioner
Dr. Hetzel treats 25 to 30 patients a day and 20 percent of those are on Medicare. His wife Trudy works as the office manager. . . Since the national trend is moving toward the adoption of electronic medical records (EMR) and Meaningful Use (MU), both were determined to upgrade office protocols. Once Dr. Hetzel learned Quest Diagnostics offered an EHR solution, they stopped their search and arranged for a Care360 EHR representative to visit the office and help them upgrade. Read more.
Avidon Appel, DO, MBA, Elliot Internal Medicine
On any given day, Dr. Avidon Appel sees 20 to 30 patients a day in his Willow Grove, Pennsylvania office. Dr. Appel previously used an ePrescribing Palm Pilot during patient consultations, but because his service provider was going out of business, he began investigating other services. A key component of his upgrade was a transition to an electronic health record (EHR). Read more.
Charlie H. Foster, Jr., MD, a Three-Physician Practice
Charlie H. Foster, Jr., MD, is one of three physicians at Waverly Primary Care in Cary, North Carolina, a suburb near Raleigh.He treats an average of 18 to 20 patients daily, with only two percent on Medicare. Dr. Foster’s office began using Care360 EHR in July 2011, after implementing ePrescribing a month before. Read more.
Shin Chen, MD, a Family Practice
Dr. Chen sees 20 patients a day and approximately one-third are Medicare patients. The practice has been using labs from Quest Diagnostics for more than 30 years and over time has added ePrescribing. Dr. Chen, his two nurses and other office employees began using Care360 EHR in June 2010. Read more.
MetroWest Accountable Healthcare Organization
In 2009, the MetroWest Accountable Healthcare Organization was searching for the right electronic medical record solution to meet the needs of physician offices. Read more.
ChartMaxx Success
BryanLGH Medical Center
The top priority for BryanLGH was to integrate the two disparate medical records systems used at its West and East campuses using a comprehensive, enterprise-wide, electronic patient record (EPR) solution. Read more.
Liberty Hospital
A major surge in patient volume, coupled with an increased number of documents in each patient chart, resulted in an exponential growth in the volume of medical records and made it more and more difficult for users to access and use accurate patient charts. Read more
Rady Children's Hospital
Similar to many healthcare organizations, Rady Children’s Hospital faced the challenges associated with a paper-intensive environment: inefficiencies, high levels of user frustration and uncertain business results. Read more.
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